Returns & Exchanges
At Physicians Formula, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns on products purchased through our website within 30 days of the delivery date.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your return is authorized, we will email you a prepaid shipping label and a return packing slip to include inside your package.
- 3.Pack and Ship
Securely pack the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, a refund will be processed to your original payment method within 7-10 business days.